Data Protection

Privacy Policy rws77 – Your Data, Our Responsibility

Rws77 takes every member's privacy seriously. This document clearly explains how we collect, use, and protect your personal information – in plain, straightforward language.

Last updated: 1 January 2026

Commitment Privacy Us

Six core pillars that form the foundation of how rws77 manages and protects each member's personal data.

High-Level Encryption

All your personal and financial data is protected with 256-bit SSL encryption – the same security standard used by leading banking institutions in Malaysia.

No Data Selling

Rws77 never sells, rents, or trades members' personal data to any third party for marketing purposes without your explicit consent.

Data Controls in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time via your account panel or by contacting our support team.

Legal Compliance

The rws77 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data processing is carried out lawfully and ethically.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, with 24-hour security monitoring and regular backups to prevent data loss.

Flexible Communication Options

You can control the types of marketing communications you receive from rws77 at any time through the notification settings in your account.

1

Introduction

Rws77 ("we", "Platform") is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access or use rws77 services.

This document applies to all rws77 platform users, including website visitors, registered members, and anyone interacting with our services via the website or mobile app. By using the rws77 platform, you agree to the collection and use of your personal information as described in this policy.

This Privacy Policy should be read together with Terms and Conditions rws77 for a full overview of your rights and responsibilities as a member.

2

Personal Data We Collect

2.1 Information You Provide Directly

During the registration process and while using the platform, we collect the following information that you provide voluntarily:

  • Full name as on official identification card;
  • Date of birth for age verification;
  • Email address and mobile phone number;
  • Current residential address;
  • Payment method details (bank account number, e-wallet details);
  • KYC documents such as a copy of MyKad or passport.

2.2 Information Collected Automatically

Each time you browse or use the rws77 platform, our systems automatically record certain technical information to ensure security and a better user experience:

  • IP address and geolocation information;
  • Device type, operating system, and web browser version;
  • Pages visited, visit time, and navigation patterns;
  • Game session data including game type and session duration;
  • Deposit and withdrawal transaction logs.
Data Category Example Information Primary Purpose
Identity Name, date of birth, MyKad Account verification & KYC
Contact Email, phone number Communication & support
Financial Bank account, e-wallet Transaction processing
Technical IP, device, browser Security & fraud prevention
Usage Game logs, sessions Platform improvement
3

How We Use Your Data

Rws77 only uses your personal data for legitimate and necessary purposes. We do not use your data for unrelated purposes without your consent. The following are the primary purposes for data use:

3.1 Account Management and Services

Your data is used to create and manage your account, process financial transactions, verify your identity (KYC), and provide access to all rws77 platform services including casino games, slots, sports betting, and bingo.

3.2 Security and Fraud Prevention

Technical and transaction information is used by our security team to detect suspicious activity, prevent unauthorized access, and protect your account from external threats. This includes monitoring logins from unusual locations and abnormal transaction patterns.

3.3 Communication and Customer Support

We use your email address and phone number to send important account notifications, security alerts, transaction updates, and responses to your customer support inquiries.

3.4 Platform Improvements

Anonymous usage data is analyzed in aggregate to understand platform usage patterns, identify technical issues, and make continuous improvements to the rws77 user experience.

3.5 Legal Compliance

In certain situations, we are legally required to process or disclose your data to relevant authorities, such as regulatory bodies or law enforcement agencies with lawful authority.

rws77 does not use your data to make automated decisions that materially affect your rights without human oversight.

4

Sharing Information with Third Parties

Rws77 takes a highly cautious approach to data sharing. We do not sell or disclose your personal information to external parties except in the circumstances set out below:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to support platform operations, including payment processors, cloud service providers, and identity verification companies. All providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.

4.2 Legal Requirements

Your personal information may be disclosed to authorities if we are required to do so by court order, subpoena, or other valid legal requirement. We will endeavor to notify you of such disclosure unless prohibited by law.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, member data may be transferred as part of the business assets. In such cases, you will be notified in advance and informed of the applicable new privacy policy.

rws77 does not share your personal data with third-party advertisers or social media platforms for targeting purposes without your explicit consent.

5

Cookies and Tracking Technologies

The rws77 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you browse our website.

5.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled;
  • Performance Cookies: Collect anonymous information about how you use the platform to help us improve our services;
  • Functional Cookies: Store your preferences such as language, display settings, and gaming preferences for a more personalized experience;
  • Analytics Cookies: Help us understand traffic patterns and overall platform usage in aggregated data form.

5.2 Managing Cookies

You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience. Essential cookies cannot be disabled as they are required for your account security.

6

Data Security

Rws77 continually invests in robust security infrastructure to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Key security measures we implement include:

  • Data encryption in transit using TLS 1.3 protocol;
  • Data encryption at rest using AES-256;
  • Two-factor authentication (2FA) for member account access;
  • 24/7 security monitoring by a team of cybersecurity experts;
  • Regular penetration testing by independent third parties;
  • Strict internal access controls – only authorized personnel may access member data.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and not sharing your login details.

In the event of a data breach affecting your personal information, rws77 will notify you within 72 hours as required by international data protection standards.

7

Your Rights Regarding Personal Data

As a rws77 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access Request a copy of the personal data we hold about you.
Right to Rectification Request correction of inaccurate or incomplete data.
Right to Erasure Request data deletion under certain permitted circumstances.
Right to Restriction Request restriction of data processing under certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to data processing for direct marketing purposes.

To submit any request relating to the rights above, please contact our data protection team by email at [email protected]. We will process your request within 30 calendar days.

8

Data Retention and Deletion

Rws77 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

8.1 Standard Retention Period

  • Active account data: Stored for the duration of the active account plus 5 years after account closure;
  • Financial transaction records: Stored for 7 years for financial legal compliance purposes;
  • Support communication logs: Stored for 2 years from the date of last interaction;
  • Anonymous analytics data: Can be stored indefinitely as it contains no personally identifiable information.

8.2 Data Deletion Upon Request

Upon receiving a valid deletion request, rws77 will delete or anonymise your personal data within 30 days, unless a legal obligation prevents such deletion. You will receive written confirmation once the deletion process is complete.

9

Changes to the Privacy Policy

Rws77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

  • In-platform notifications when you log in;
  • Notification emails to your registered email address;
  • Clear notification display on the website's home page.

The "Last Updated" date at the top of this page will always reflect the latest version of the policy. Continued use of the rws77 platform after policy changes take effect will be considered your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Data Protection Email: [email protected] (response within 24–48 working hours);
  • Live Chat: Available 24/7 via the rws77 platform;
  • FAQ: Browse FAQ page for answers to frequently asked questions about privacy;
  • Responsible Gaming: For information on account controls, visit Responsible Gaming page.

We are committed to addressing every privacy inquiry seriously and providing a clear response within the stated timeframe. Your trust is rws77's top priority.

rws77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

🔒

Your Data Is Safe With rws77

Join thousands of Malaysian members who already trust rws77. Our platform is built on a foundation of transparency, security, and respect for every user's privacy.

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